As the old adage goes, people are your greatest asset. It is in the interest of every company to keep employees happy, motivated and most importantly, fearless to perform their duties to the best of their abilities. Fear can be debilitating to productivity and impact job performance. CheckRecipient has compiled a quick guide from our experience with our staff on how best to reduce fear in the workplace.
“By failing to prepare, you are preparing to fail”
– Benjamin Franklin
5. Have a Structured On-boarding Process
When a new employee joins your company it is essential to make sure their transition to the workplace is as smooth as possible – after all, this is where they will be spending most of their waking life. Be sure to showcase the work culture to the new hire, introduce the employee to as many people in the team as you can, and lock in a social event so that the employee feels welcome and invested in the company. It is good to make sure the employee understands his/her roles and responsibilities, the software and internal processes, and the key people for each function so that they can do their job well and with minimal assistance. You should set aside some time as the employee joins to make sure they are comfortable with this before they start contributing to revenue.
4. Keep Employees Abreast of Key Business Decisions
When an employee is putting in the hours, developing stellar work product and coming up with innovative solutions to business problems, there is nothing more frustrating with not understanding the reason for nondeployment or a lack of time. By keeping employees in the loop on some of the challenges that managers and leaders are facing, it ensures the team can work towards a common goal while keeping morale as high as possible.
3. Make Sure to Have Detailed Policies – and Build in New Ones When Needed
Employees can inherently panic when confronted with new situations, or cultural changes, or business continuity decisions within a firm. By setting up a set of guidelines and processes for events to manage uncertainty and curb risk, employees can feel comfortable in their environment and can optimize their time by not disturbing management with simple and readily available answers to frequently asked questions. It is also important to remain flexible in policy approach, and build in new ones as the need arises to avoid a similar situation down the line, or should customers request comfort during their due diligence process.
2. Throw Employees in at the Deep End but Make Sure They Have Adequate Support
It is good to challenge your workforce and allow them to work to the best of their abilities and for your firm’s key needs. But it is also essential to reassure them that they are free to make the occasional mistake and have the support around them to answer any key questions – when writing a new line of code, creating new content, or pitching to a new client.
1. Put in Preventative Measures to Reduce the Chance of Human Error
Mistakes happen all the time in business – they are important in developing new processes and in learning how to grow a company. However, there are certain mistakes that are clerical, technology related, or administrative that can be easy to address with the correct infrastructure in place. By investing in preventative measures – in the form of new processes, software, training or tools – that can reduce the risk of human error, you can provide a degree of comfort to your employees and allow them to work faster and more efficiently with considerably less stress.